Privacy Policy
At Kuumba, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our websites, mobile applications, and other online services (collectively, the “Services”).
By using the Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use the Services.
1. Information we collect
We collect information about you in the following ways:
- Information you provide to us: We collect information that you provide to us directly, such as when you create an account, place an order, or communicate with us. This may include your name, email address, mailing address, phone number, and payment information.
- Information we collect automatically: When you use the Services, we may automatically collect certain information about your device and your use of the Services. This may include your IP address, browser type and version, operating system, device type, and ID, location, and usage data. We may also collect information about your interactions with the Services, such as the pages you visit and the actions you take.
- Information from third parties: We may receive information about you from third parties, such as our partners and service providers. This may include information about your interests and preferences.
2. How we use the information we collect
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Services: We use the information we collect to deliver and personalize the Services, including processing and fulfill your orders, providing customer service, and responding to your inquiries.
- To communicate with you: We use the information we collect to send you marketing communications, updates, and other information about Kuumba and our products and services. We may also use the information to communicate with you about your account or transactions with us.
- To understand and analyze your use of the Services: We use the information we collect to understand how you use the Services and to improve and personalize the Services, including by creating new features or products.
- To protect the security and integrity of the Services: We use the information we collect to protect the security and integrity of the Services and our users. This may include detecting and preventing fraudulent activity.
- To comply with legal obligations: We may use the information we collect to comply with legal obligations, such as responding to a subpoena or court order.
3. How we share the information we collect
We may share the information we collect in the following ways:
- With service providers: We may share the information we collect with third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, and marketing assistance.
- With business partners: We may share the information we collect with our business partners, such as retailers and distributors, for the purpose of marketing and promoting our products and services.
- With affiliates: We may share the information we collect with our affiliates for the purpose of marketing and promoting our products and services.
- As required by law: We may disclose the information we collect if required to do so by law, such as in response to a subpoena or court order, or to protect the rights, property, or safety of Kuumba, our users, or others.
- With your consent: We may share the information we collect with third parties if we have your consent to
4. Cookies
We and our service providers may use cookies, web beacons, and other technologies to collect information about your use of the Services. A cookie is a small data file that is transferred to your device and is used to store information about your use of the Services. Web beacons are small graphic images that may be included on the Services or in emails that we send to you.
We use cookies and other technologies for the following purposes:
- To enable the Services: We use cookies and other technologies to enable the Services and to provide certain features and functionality.
- To understand and analyze your use of the Services: We use cookies and other technologies to understand how you use the Services and to improve and personalize the Services, including by creating new features or products.
- To communicate with you: We use cookies and other technologies to send you marketing communications, updates, and other information about Kuumba and our products and services.
- To protect the security and integrity of the Services: We use cookies and other technologies to protect the security and integrity of the Services and our users. This may include detecting and preventing fraudulent activity.
You can set your browser to block or alert you about these technologies, but some parts of the Services may not work as intended if you do so.
5. Your choices and rights
You have the following choices and rights regarding the information we collect and how we use it:
- Opt-out of marketing communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the communications or by contacting us at [contact information]. Please note that you may still receive transactional communications from us, such as order confirmation emails.
- Access and update your information: You can access and update your account information by logging into your account on the Services.
- Request deletion of your information: You can request that we delete your information by contacting us at [contact information]. Please note that we may be required to retain certain information for legal or regulatory purposes.
- Exercise your rights under applicable data protection laws: Depending on your location, you may have certain rights under applicable data protection laws, such as the right to request access to or correction of your personal information, the right to object to or request the restriction of processing of your personal information, and the right to data portability. You may exercise these rights by contacting us at privacy@kuumba.app.
6. Pixel tags or clear GIFs
We may use pixel tags (also called “clear GIFs” or “web beacons”) in the Services or in our emails to you. A pixel tag is a small transparent image that is placed on a web page or in an email. We use pixel tags to understand usage patterns and to improve the Services and our marketing efforts.
Pixel tags may also be used to deliver cookies, count visits, and tell if an email has been opened and acted upon. We may use this information to personalize and improve your experience on the Services and to send you marketing communications.
You can disable pixel tags by turning off cookies in your browser. However, if you do so, some features of the Services may not work as intended.
7. Third-Party Web Analytics Services
We may use third-party web analytics services, such as Google Analytics, to understand how you use the Services and to improve and personalize the Services. These service providers may use cookies and other technologies to collect information about your use of the Services and other websites, including your IP address, browser type, and version, operating system, device type, ID, location, and usage data.
The information collected by these service providers is subject to their own privacy policies. You can opt out of Google Analytics by using the Google Analytics opt-out browser add-on.
8. Third-party websites and services
The Services may contain links to other websites and services that are not operated by Kuumba. We are not responsible for the privacy practices of these third parties and encourage you to review the privacy policies of any third party before providing your personal information.
9. Children's Privacy
The Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and you believe that we have collected personal information from your child, please contact us at privacy@kuumba.app so that we may delete the information.
10. International data transfer
The information we collect may be transferred to and processed in countries other than the country in which it was collected. These countries may have data protection laws that are different from the laws of your country.
We take steps to ensure that the information we collect is treated securely and in accordance with this Privacy Policy and applicable data protection laws. In particular, we use standard contractual clauses approved by the European Commission to protect personal information transferred outside of the European Economic Area (EEA).
11. Data security
We have implemented appropriate technical and organizational measures to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
12. Targeted Advertising
We may use the information we collect to display targeted advertisements to you on the Services and other websites. We may also work with third-party advertising companies to serve advertisements on our behalf and to track the effectiveness of our advertising. These companies may use cookies and other technologies to collect information about your use of the Services and other websites in order to personalize and improve the relevance of the advertisements displayed to you.
You can opt-out of targeted advertising by adjusting your browser settings or by using opt-out tools provided by the Digital Advertising Alliance (DAA) and the Network Advertising Initiative (NAI). Please note that if you opt-out, you may still see advertisements, but they may not be tailored to your interests.
13. Data retention
We will retain the information we collect for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
14. Your California Privacy Rights
If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. California law requires us to provide you with a list of the categories of personal information that we share with third parties for their direct marketing purposes, along with the names and addresses of these third parties. If you would like to make such a request, please contact us at privacy@kuumba.app.
15. Information Collection from Visitors Outside the United States
If you are visiting the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located, and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country.
By using the Services, you acknowledge and consent to the collection, storage, and processing of your information in the United States.
16. Data protection officer
If you have any questions or concerns about our privacy practices, please contact our data protection officer at privacy@kuumba.app
17. Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and your choices.
18. Contact us
If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at privacy@kuumba.app.